Emergency Preparedness

In the event of an emergency or disaster, we suggest you review the Emergency Preparedness sheet that was provided when you started with Therap-Ease. Below will be some general guidelines and policies you should be aware of in the event of an emergency/disaster. This is not a comprehensive guide or plan and you should still have your Emergency Preparedness sheet and be aware of where it is. Please keep in mind that these guidelines and policies apply primarily to our oxygen patients, as they are most likely to be affected by an emergency/disaster. Please also keep in mind that these guidelines and policies apply primarily to weather emergencies and natural disasters.

  • It is advised that you inform any local civil defense agencies, police and fire departments, and your electric company regarding your equipment status. This should be done upon first receiving your equipment. If you have not informed these agencies and organizations, we advise you do this as soon as possible. Do not wait until an emergency or disaster happens to inform the appropriate agencies of your status. If the appropriate agencies are aware of your status ahead of time they can be more prepared to help you.
  • Before an emergency occurs, it is advised that you determine if you will need any refills. If you do not know how to properly check your tanks, you can call the office for help at (508) 830-0911.
  • If you have a homefill system, be sure that all of your tanks are full before the emergency occurs.
  • For our oxygen patients, it is advised and expected that you call the office to ensure that your backup oxygen cylinder is full before an emergency where outages are to be expected. Therap-Ease may call you to ensure your tanks are filled. Again, call the office at (508) 830-0911 if you need help checking your back up cylinder or refer to the “Checking Your Backup Cylinder” section below.
  • If necessary, we may try to bring out any important or necessary equipment during the emergency. It may, however, be impossible for us to reach your home due to blockages in the road or a variety of other factors. As such, it is of the utmost priority that the appropriate local agencies are aware of your equipment status.

Checking Your Backup Cylinder:

  • Open the gauge of your cylinder. This will show you the contents of your cylinder.
  • Your cylinder should read 2000 psi. If your tank shows 2000 psi, then your tank is full.
  • DO NOT FORGET TO CLOSE THE GAUGE OF YOUR CYLINDER WHEN YOU ARE DONE CHECKING!!! If you do not close the gauge all the way after checking all of your oxygen will leak out.

For our frequently asked questions CLICK HERE.